SiliconANGLE· Maria Deutscher·2026-11-04 05:20· 2 hours agoTop DealsAI Score80

Salesforce to buy customer service automation startup Cresta for reported $2.7B

AI Overview

Salesforce agreed to acquire Cresta Intelligence, a customer service automation startup whose platform runs AI voice agents and multi-agent ticket workflows.

Why it matters

Salesforce's second multibillion-dollar customer service AI deal this year shows how fast agent platforms are being absorbed into enterprise suites.

Source:SiliconANGLE · siliconangle.com

AI Enterprise Software M&A #M&A #Enterprise Software #AI #United States

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