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Ada confirms all-share merger with Dialpad at reported C$600M valuation

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Toronto-based AI customer service company Ada confirmed it is merging with California-based Dialpad in an all-share deal. The Globe and Mail, which first reported the deal, says the transaction values Ada at about C$600 million, down from the US$1.2 billion valuation it reached in its 2021 Series C. Ada said the combined company aims to become a leader in agentic customer communications. CEO Mike Murchison said the merger will accelerate their joint product roadmap.

AI-generated from reports · 2 hours agoUpdate

Latest updatesNov 5 03:02
Ada to merge with Dialpad in deal reportedly valuing Ada at $600 million

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Nov 5
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    Ada to merge with Dialpad in deal reportedly valuing Ada at $600 million

    Toronto-based AI customer service company Ada confirmed it is merging with California-based Dialpad in an all-share deal that The Globe and Mail reports values Ada at about $600 million CAD, down from the $1.2 billion USD valuation it reached in its 2021 Series C. Ada said the combined company aims to become a leader in agentic customer communications, and CEO Mike Murchison said the merger will accelerate their joint product roadmap.

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